“Today at Citrix Synergy(TM), the premier industry conference on mobile work style solutions powered by cloud services, CA Technologies (NASDAQ: CA) announced the latest version of its Infrastructure Management capabilities–CA Infrastructure Management 2.2–providing complete support for Citrix XenDesktop(R) 7.

Today’s announcement is the result of nearly eight months of collaboration between CA Technologies and Citrix to deliver key capabilities in CA Infrastructure Management for enterprises and CA Nimsoft Monitor for managed service providers (MSPs). The offerings are designed to help mutual customers gain visibility into the performance, activities, events, metrics and configurations of their infrastructure and virtual desktop services. The CA Technologies offerings allow IT staffs to seamlessly correlate Citrix XenDesktop with its underlying physical and virtual deployment infrastructure, delivering comprehensive, timely and actionable information to optimize service reliability and end user experience.” READ MORE:

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“Tenzing Managed IT Services, a leading provider of hosting solutions for e-commerce clients, System Integrators (SIs) and Software-as-a-Service (SaaS) providers, today announced the opening of its first U.S. data center to support the company’s growing number of cross-border e-commerce clients. Located in Dallas, TX, the new enterprise-class facility is now ready for new deployments. All existing Tenzing services will be supported in the new data center, including Tenzing’s Everest Enterprise Cloud.

Through its data centers located in Toronto, ON, and Vancouver and Kelowna, BC, 30% of Tenzing’s current business is from clients outside of Canada. The addition of this fourth facility in Dallas, TX provides greater flexibility for clients that prefer to have their systems housed and managed in a U.S.-based data center. The location and proximity of the new facility also benefits clients in South and Latin America.” READ MORE:

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“Cloud computing may appear as a threat to traditional managed services providers. Dedicated servers and managed hosting solutions, when compared to the cloud, often look like unwieldy, inefficient options in comparison. However, managed services still play a strong role in the data center hosting market and will likely continue to do so, despite the cloud. The key is finding ways to introduce cloud-like functionality into managed services through automation, efficient management platforms and similar solutions, DataCenter Knowledge reported.

Looking at managed services next to the cloud
Cloud computing is not likely to replace managed services any time soon because such solutions still provide a strong set of functions that do not fit the cloud’s capabilities. However, industry expert Daniel Patton told the news source that while cloud computing will not make managed services irrelevant, it will force them to change. The evolution of the managed services industry in light of the cloud could be a disruptive process, but it may be key to long-term success of all technologies involved.” READ MORE:

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“Two of the greatest fears about cloud computing deal with security — data security and job security. Caution continues to reign around data security, but any implosion of IT-related  jobs has yet to materialize.

Yes, IT managers and professionals are working with increasingly restrained resources under impossible deadlines, but you can’t blame cloud for that. There has yet to be signs of a dissolution of resident IT departments as companies shift computing to outside or internal cloud providers.  In fact, organizations are scrambling more than they ever have before for valuable IT talent.” READ MORE:

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“While she maintained much of the optimistic rhetoric during the quarterly conference call on Wednesday, Hewlett-Packard CEO Meg Whitman didn’t mince words when it came to admitting HP needs to continue working harder.

Pointing towards recent news surrounding Project Moonshot and converged infrastructures, Whitman remarked these will form the “backbone of tomorrow’s cloud.” READ MORE:

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“Cloud-storage service Dropbox announced Wednesday that its Dropbox for Business service now offers single sign-on (SSO) via the Security Assertion Markup Language (SAML) standard.

Effective immediately, any off-the-shelf or homegrown identity management system that’s compatible with SAML can be configured to automatically sign users into Dropbox.” READ MORE:

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“Data governance software specialist Varonis announced the release of DatAnywhere, which extends the usability of corporate file-sharing infrastructure to enable traditional file servers and network-attached storage (NAS) devices to behave like a cloud-based service, such as Dropbox.

DatAnywhere, which is available for Windows, Mac OS X, iOS, and Google Android clients, includes file synchronization with existing common Internet file system (CIFS) shares over Hypertext Transfer Protocol Secure (HTTPS), mobile device access, adherence with existing Directory Services and CIFS permissions, synchronization lists, multiple device profiles, extranet capability, and distributed scalability.” READ MORE:

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“Power utilities in the U.S. are under daily cyberattacks, according to report released Tuesday by members of Congress. Of about 160 utilities surveyed in the 35-page report (PDF), more than a dozen reported “daily,” “constant,” or “frequent” attempted cyberattacks on their computer systems.

“Grid operations and control systems are increasingly automated, incorporate two-way communications, and are connected to the Internet or other computer networks,” the report said. “While these improvements have allowed for critical modernization of the grid, this increased interconnectivity has made the grid more vulnerable to remote cyber attacks.” READ MORE:

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“As the most recent version of immigration reform heads to the U.S. Senate for a full vote, outsourcing industry watchers have their eyes on several provisions that could drastically alter the way Indian IT service providers do business in the U.S.

The bill, which cleared the Senate Judiciary Committee Tuesday, relaxed requirements related to layoffs and recruiting for companies for whom skilled visa holders make up a smaller percentage of their staffs, like American outsourcing giants IBM and Accenture, while subjecting those businesses deemed “H-1B dependent”, like India’s IT service providers, to much more stringent conditions.” READ MORE:

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I immediately had a number of questions about how such a deal might impact the managed service provider community and the customers they service. So, I went right to the source to have my questions answered. This morning I had the opportunity to speak with SolarWinds CEO Kevin Thompson and N-able CEO Gavin Garbutt.

First, it sounds like SolarWinds will be keeping the N-able technology (N-central) and the core management team, which is an important point I’ll get you later. Kevin Thompson phrased the search that ultimately lead to the N-able acquisition as a 5-6 year examination of the managed services profession, always keeping an eye on which technology vendors were making progress with advancing the technology, as well as cultivating success with their MSPs. I got the feeling that SolarWinds wanted to make sure the managed services community was headed in the right direction before they made any moves.”  READ MORE:

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