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Research

MSP Research
Managed Services Providers (MSP), providing network administration, on-demand support and centralized services usually off premises to their end customers, have gained a larger foothold in the technology industry in recent years, particularly in the face of a crippling economy. MSPs manage all the Information Technology (IT) work for a client for a fraction of the cost, meeting network monitoring, remote data backup and network security needs. As demand has gotten greater for MSPs, and the types of services offered has grown, MSPs are adopting new models. Be sure to check back here for any research and market studies related to MSPs.

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Cloud

MSP Cloud
With companies looking to consolidate and institute cost-effective strategies in every department, many are turning to a Managed Services Provider (MSP). MSPs manage all the Information Technology (IT) work for a client for a fraction of the cost, meeting network monitoring, remote data backup and network security needs. In addition to providing services to clients such as IP telephony, messaging and call center, virtual private network (VPN) and managed firewalls, MSPs also oversee all these provisions. In so doing, capital expenditure costs are minimized, fixed costs can be determined and 24-hour support is always an option. For clients who utilize the Cloud, the power of MSPs increases as the companies oversee not just IT practices but Cloud services as well. MSPs work with the client and its Cloud provider to offer affordable solutions for customers. To read more about MSP cloud solutions, check back here.

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Mergers & Acquisitions

MSP Mergers & Acquisitions
With a Managed Services Providers (MSP) responsible for overseeing all the Information Technology (IT) needs of a client, sometimes MSPs see the value in mergers and acquisitions as do other companies. MSPs meet network monitoring, remote data backup and network security needs. In addition to providing services to clients such as IP telephony, messaging and call center, virtual private network (VPN) and managed firewalls, MSPs also oversees all these provisions. To find out the latest MSP mergers and acquisitions, check back here.

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Standards/Certifications

MSP Standards/Certifications
With a Managed Services Provider (MSP) responsible for meeting the specific needs of its clients daily, finding a reliable company is of the utmost important. In addition to monitoring remote data backup, network security, Virtual Private Networks and VoIP services, MSPs are there to help prevent disasters such as system crashes. In order for MSPs to build up credibility, companies often turn to training and certification programs to improve their capabilities. From the Certified Managed Services Professional (CMSP) program to becoming an accredited Master MSP to being able to provide the Statement on Auditing Standards (SAS), different certifications help create a team of accredited professionals. Check back here for the latest MSP certifications and standards.

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MSPAlliance MSPWorld™

The World’s Premier Managed Services and Cloud Computing Event
The MSPWorld 2012 conference will focus on:
  • Managed Services Leadership Course for Executives
  • Financial and Business Matters Facing Cloud and MSPs
  • Managed Services Professionalism & Ethics
  • Strategies for Evaluating Vendors
  • Managed Security
  • Cloud Infrastructure Development, Management, and Provisioning
  • Managed Services NOC & Help Desk Practices – Proven Best Practices
  • Effective Marketing & Sales Practices for MSPs
  • Managed Services Pricing Models
  • Certifications – What You Need To Know About Your Partners & Vendors