MSP News
All Covered Acquires Memphis-Based MSP Service Assurance
February 15, 2012
Managed IT outsourcing company Service Assurance has been acquired by All Covered, a division of Konica Minolta Business Solutions U.S.A. All Covered is dedicated to delivering high-performance managed IT services to small and medium-sized businesses.
The addition of Memphis, Tenn.-based Service Assurance will enable All Covered to expand its presence by incorporating a broad and talented group of professionals as well as a diverse client list.
Service Assurance has been offering strategic IT planning services since 1989. The company also provides 24x7 help desk support, backup management, cloud services and email and security management. They are the largest regional technology support and managed IT services provider in the mid-south region, and work with organizations in an effort to streamline their IT operations. Service Assurance was also honored in the MSPmentor 100 list for 2011, recognized as a top MSP.
“Service Assurance’s core values align nicely with All Covered’s vision to provide comprehensive national coverage for Managed IT services that offers immediate business value and unmatched customer support,” said Todd Croteau, president of All Covered. “Small- and medium-sized businesses around the country can count on All Covered and Konica Minolta to deliver consistent and reliable managed IT services to improve business productivity.”
All Covered aids businesses across a number of verticals with their IT support needs, and has been in operation for more than 14 years. The company maintains local offices in more than 25 cities and a staff of more than 300 engineers. They are fully certified in all major technologies.
As a provider of advanced document management technologies, Konica Minolta is also known for offering managed IT services for the desktop to the print shop.
“Joining All Covered is the right decision to help us better serve our growing list of national customers, provide additional services and expertise to our core mid-south clients while giving our employees the broadest career growth opportunities," said Mark Giannini, CEO of Service Assurance. "We are excited to join the Konica Minolta family and offer our customers extended IT and print services as well as a portfolio of proven vertical solutions.”
Edited by
Jennifer Russell
